подскажите пожалуйста, есть ли таблица, где расписаны номера и голосовые сообщения PROMPT.
хотелось бы составить фразу для ACD группы
Есть. Прям в web админе самой атс. На 2-й версии.
Я так понимаю, вторая версия еще не обкатана.
кстати, а сколько всего сообщений зашито в станцию? я то вот только до 20 дошел. :-)
[ English(VT) Prompt List Overview ]
- This page shows the list of formal released prompts. If you will modify (or upload) an individual prompt then it may not be valid.
No. Prompt
1
2
3 that number is invalid
4 Time has expired
5 please try again
6 please hold while I transfer you to the attendant
7 please enter the mailbox number
8 if you want to leave a message, please press the pound(#) key
9 please record your greeting
10 enter password
11 that line is busy
12 this is your automated wake-up call, have a nice day
13 your call is being forwarded
14 that extension cannot be disturbed at this time
15 no one is answering at this time
16 to play new messages, press one
to play saved messages, press two
to set station forwarding, press seven
to set greeting or password, press eight
to disconnect, press pound
Press 0 for the operator
Press nine to hear this message again.
17 to replay message, press one
to listen to the next message, press two
to delete message, press three
to forward message, press four
to call the sender, press five
to skip message, press six
to add your preamble memo on this message, press seven
to return to main menu, press nine
18 station forwarding is canceled
19 you have ...
20 to disconnect, press pound(#)
21 after recording your message, you may hang-up.
Or press the star key for further options
22 that number is invalid
23 the status of the station is ...
24 hands free mode
25 tone mode
26 privacy mode
27 wake-up time ... ('hh:mm')
28 do not disturb
29 forwarded to station ... ('xxx')
30 forwarded to speed bin number ... ('xxx')
31 queued CO ..
32 Lock
33 class of service ... ('x')
34 at the tone, start recording your message. If you want to stop recording, press pound(#)
35 you will now be disconnected
36 I'm sorry
37 recording is completed
38 message deleted
39 all messages have been deleted
40 if this is correct, press ... ('x')
41 if this is not correct, press ... ('x')
42 thank you for calling
43 please hold Ў¦
44 The system is unable to assist you at this time
45 that number is invalid
46 recording is currently unavailable
47 please hold while I transfer you Ў¦
48 forwarded to the VSF
49 thank you
50 speed
51 number
52 key
53 star
54 not available for use
55 recording time has expired
56 pound
57 password
58 your message has been sent
59 your message has been saved
60 to listen to the next message, press ... ('x')
61 please begin recording after the tone
62 IP address ... ('xxx.yyy.zzz.www')
63 MAC address ... ('00405a0176bd')
64 to forward call, press one
to cancel forwarding, press two
to return to the main menu, press nine.
65 please hold while I call the sender ...
66 please dial the extension number or press 0 for the attendant
67 To confirm delete, press pound.
To cancel, press any other key.
68 this is the last message
69 the message has been deleted
70 please enter the number to forward to ...
71 goodbye
72 to edit your greeting, press one
to edit you password, press two
to return to main menu, press nine
73 to listen to your current greeting, press five
to record a new greeting, press seven
to return to the main menu, press nine
74 at the tone, record your greeting press pound(#) when you have finished
75 please enter your new password and press pound(#) when finished
76 password is not correct
77 ready
78 please re-enter your password to confirm and press pound(#) when finished
79 your password is saved
80 I'm sorry, I'm unavailable, please leave a message
81 begin recording ...
82 to listen to your message , press one
to cancel and re-record press two,
to send message, press the pound(#) key.
83 zero
84 oh('0')
85 one
86 two
87 three
88 four
89 five
90 six
91 seven
92 eight
93 nine
94 ten
95 eleven
96 twelve
97 thirteen
98 fourteen
99 fifteen
100 sixteen
101 seventeen
102 eighteen
103 nineteen
104 twenty
105 thirty
106 forty
107 fifty
108 sixty
109 seventy
110 eighty
111 ninety
112 hundred
113 thousand
114 january
115 february
116 march
117 april
118 may
119 june
120 july
121 august
122 september
123 october
124 november
125 december
126 A.M.
127 P.M.
128 extension ...('xxx')
129 message
130 messages
131 the time is ...('hh:mm')
132 the date is ...('mm:dd')
133 the extension is
134 invalid entry
135 no messages
136 new
137 saved
138 dot
139 A
140 B
141 C
142 D
143 E
144 F
145 press star to listen to the options again.
146 to replay message, press one
to listen to the next message, press two
to delete message, press three
to forward message, press four
to call to the sender, press five
to add your preamble memo on this message, press seven
to return to main menu, press nine
147 the mailbox is full. Goodbye
148 first
149 second
150 third
151 forth
152 fifth
153 sixth
154 seventh
155 eighth
156 nineth
157 tenth
158 eleventh
159 twelfth
160 thirteenth
161 fourteenth
162 fifteenth
163 sixteenth
164 seventeenth
165 eighteenth
166 nineteenth
167 twentieth
168 thirtieth
169 fortieth
170 fiftieth
171 sixtieth
172 seventieth
173 eightieth
174 ninetieth
175 No sender information is availabe to complete this call.
176 to play new messages, press one
to play saved messages, press two
to set greeting or password, press eight
to disconnect, press pound
Press 0 for the operator
Press nine to hear this message again.
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196 your call is number
197 in queue
198
199
200
201
202
203
204
205
206
207
208
209 Forwarded to xxxxxxxxxxxxxxxxxxxxxxxx
210 Forwarded to ICR
211 Forwarded to Hunt Group ... ('xxx')
212 The user is not available right now.
213 The user is at lunch and will return at (hh:mm)
214 The user is on vacation and will return on (mm:dd)
215 The user is out of the office and will return at (hh:mm)
216 The user is out of the office and will return on (mm:dd)
217 The user is out of the office.
218 Please call (xxxxxxxxxxxxxxxxx)
219 Please call Station (xxxx)
220 The user is in a meeting and will return at (hh:mm)
221 The user is at home.
222 The user is at branch office.
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260 Press one to search by first name
Press two to search by last name
261 Enter the first 3 characters of the persons first name
262 Enter the first 3 characters of the persons last name
263 for [subscriber name]
264 press 1(X: 1~9)
265 transferring to [subscriber name]
266 No match was found for your entry
267 Please hold while I page
268 Call for" [subscriber name] in location XXX
269 in location XXX (XXX: Park location)
270 There are no system resources to page the selected person
271 Message has been forwarded to [mailbox number]
272 At the tone, please leave a message and to stop recording press pound key
273 To record your name press the pound key
274 Start recording after the tone. When you are finished, press pound
275 enter your password followed by pound
276 regular delivery, press one. To mark urgent, press two.
277 urgent
278 To play new messages, press one.
To play saved messages, press two.
To play urgent messages, press three.
279 To listen to your greeting press one(1),
To record your greeting, press two(2),
To access your temporary greeting, press nine(9)
280 To listen to your greeting press one(1),
To record your greeting, press two(2),
To access your temporary greeting, press five(5)
to return to the main menu, press nine
281 Enter your password
282 This is the iPECS-MG system. There is a message for
283 To record a new greeting press pound
284 enter system greeting number
285 To add a mailbox, press 1
To delete a mailbox, press 2
To reset a mailbox password, press 3
To record a mailbox greeting, press 4
To record a broadcast message, press 5
To record a mailbox name, press 6
286 Enter COS 1-5
287 Press 1 to confirm or # to cancel and go back to administration main
288 to listen, press 1,
to record, press 2,
to delete, press 3.
289 Press # to cancel and go back to administration main
290 Enter broadcast message number
291 your temporary greeting is recorded and active
292 mailbox
293 To mark private, press 3
To mark urgent and private, press 4
294 To request delivery receipt of the message for future, press 5
295 For future delivery, press 6.
296 message for
297 was listened to on
298 Enter date and time and press one of the following options, 1 for AM, 2 for PM
299 to edit distribution lists press 1
300 Enter list number [1-5]
301 to edit a list press 1, to delete a list press 2
302 To add a mailbox press 1.
To delete a mailbox press 2.
To listen to mailbox in list, press 3.
303 added
304 deleted
305 Enter the mailbox number or distribution list number followed by pound. To spell the name, press *
306
307 To send the message, press 4
308 Mailbox is full
309 Enter slot number xx xx xx xx (xx = 00 ~ 18)
310 Enter language type 1 - 3
311 This is the iPECS-MG system. There is a message for
312 Main Menu
to play new messages, press one
to play saved messages, press two
to play urgent messages, press three
to send a message, press four
for personal options, press five
to access administrative options, press six
to set station forwarding, press seven
to set greeting or password, press eight
to disconnect, press pound
Press 0 for the operator
Press nine to hear this message again.
313 Main Menu
to play new messages, press one
to play saved messages, press two
to play urgent messages, press three
to send a message, press four
for personal options, press five
to set station forwarding, press seven
to set greeting or password, press eight
to disconnect, press pound
Press 0 for the operator
Press nine to hear this message again.
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
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398
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400